Refund and Returns Policy for Prop Money & Fake Docs

Effective Date: 02/11/2025

1. General Policy

At Prop Money & Fake Docs, we specialize in the creation and sale of high-quality replica items, including prop money, fake banknotes, and novelty documents such as fake passports, driver's licenses, and ID cards. Our products are designed and sold for specific purposes, and it is crucial that customers understand the nature of these items before making a purchase. Due to the specialized nature of our products and their intended use, our refund and returns policy is strictly defined.

2. All Sales Are Final

All sales on Prop Money & Fake Docs are considered final. Once an order is placed and processed, we do not accept returns or offer refunds. This policy is in place because of the custom nature of our products and to maintain the integrity and security of our catalog.

4. Damaged or Incorrect Items

We take pride in our quality control and packaging. In the unlikely event that you receive an item that is damaged in transit or if you receive the wrong item, you must contact our customer support team within 24 hours of receiving your order. To be eligible for a review, you must provide clear photographic evidence of the damage or the error. Upon verification, at our sole discretion, we may offer a replacement for the incorrect or damaged item. We will not issue refunds for these circumstances.

5. Cancellation Policy

An order can be cancelled for a full refund only if the cancellation request is submitted before the order has been processed and dispatched. Once an order has been marked as "shipped," it cannot be cancelled and is subject to the "All Sales Are Final" policy.

6. Digital Products

Some of our products or services may be delivered digitally. These items are non-tangible and are therefore exempt from being returned or refunded.

7. Chargebacks

By making a purchase from Prop Money & Fake Docs, you agree to our terms and conditions and acknowledge this "All Sales Are Final" policy. Initiating a chargeback through your bank or payment processor is a breach of this agreement. We will vigorously dispute any chargeback and provide all necessary documentation to prove that the goods were delivered as described. Customers who initiate chargebacks may be barred from making future purchases on our platform.

8. Agreement to Terms

By completing a purchase on our website, you confirm that you have read, understood, and agreed to this Refund and Returns Policy.

9. Contact Information

If you have any questions about this policy, please contact our customer support team at sales@propmoneyandfakedocs.com or fill the form on our contact us page.